Mums and Bubs Class – Cancellation Policy

At Anchorage Health & Wellness Studio, we understand that life with little ones can be unpredictable. To ensure fairness and consistency for all our members, please take a moment to review our class cancellation policy:

Cancellation Notice
Cancellations must be made with at least 24 hours’ notice prior to your scheduled class.

Refunds and Credits

• We do not offer refunds for cancelled bookings.

• If cancellation is made outside of the 24-hour window, you are eligible for a make-up class or class credit, which must be used within 28 days of the original booking.

• Make-up classes must be booked directly through me (not via the website) to ensure space and suitability.

• You do have the ability to reschedule your booking if required via the online booking system

Late Cancellations (Within 24 Hours)
Cancellations made within 24 hours of your class are not eligible for a refund or credit.

Transferring Your Spot
If you can no longer attend and would like to transfer your credit or booking to another person, written notice is required. Please email me in advance to arrange this.

Wet Weather Routine:
In the event of unsuitable weather conditions, all participants will be notified via our WhatsApp group at least 2 hours prior to the scheduled session. In place of the outdoor class, a virtual live session will be held instead. A video call link will be sent to your email, allowing you to join a 45min virtual session from home. The workout will be followed by a relaxed social catch-up to keep our community connected—rain or shine!

Thank you for your understanding and cooperation. This policy helps us keep classes running smoothly and ensures all mums have a chance to participate.